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Improving the Communication Skills of Social Workers through Theater Techniques: An Experiential Training Based on Practice and Observation

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September 24-25, 2016 and October 8-9, 2016
10:00 am - 3:00 pm

NYU Child Study Center
One Park Avenue,
7th Floor
New York, NY 10016

A group of 8 will practice and observe exercises and role-plays. Concepts will also be taught and discussed.

Light lunch will be provided.

OVERVIEW

We all have needs and wants that we strive to meet every day. These are sometimes called emotional objectives. We may want or need respect, control, or help throughout the course of a day. The first step in this training participants experience and identify needs and wants (e.g., I want respect or approval) in a given situation, a critical step necessary before you can begin to actively listen to others. This crucial first step grounds participants in an awareness of their own motivations, experiences, and space, and importantly, teaches participants to be in the present. Building on the skills learned in Step 1 of the training, identifying your own needs and wants, participants then learn in Step 2 how to become aware of the needs and wants of others. Here you will practice many active listening skills (using 2-line interactions and short scripts), including:
- Making and maintaining eye contact;
- Experiencing the wants and needs of others;
- Getting your own wants/needs met by others; and,
- Getting your own needs and wants met when words and needs don't match.

In the third component of training, participants learn and practice active empathy via a series of increasingly complicated role-plays in small groups. Active empathy is an essential skill underlying the ability to take another person's perspective and better communicate with them. During this component of training, participants:
- Live inside the stories of characters using increasingly complicated 8-line scripts;
- Live inside the stories of patients/parents who need to overcome obstacles; and,
- Use role-plays to live in still more complicated stories.

Through this progression of empathy training, other people's stories become deeply internalized and participants can see things from the point of view of many characters. This makes it very difficult to stereotype people who are different than you.

The final component of the training is a role-play in which participants utilize and practice all the skills learned during entire training. This role-play is different than others, because instead of playing other characters as you do in other components of the training (e.g. medical or social work professional, teacher, or parent that you played while learning active empathy), you are playing your real-life role. For example, a real-life social work professional interacts with a patient (played by another social work professional) at this point of the training.

Learning Objectives
Participants will:

  • Learn concrete ways to improve the therapeutic alliance
  • Develop skills needed by the SW before meeting with individuals, couples, families and/or children
  • Learn active empathy training so that the SW can experience the voice, story, and point of view of one’s clients while keeping boundaries
  • Practice being yourself as a SW working with an individual, family member and/or child(ren) in “lived” role plays
This conference will attract social workers and human services professionals who provide services to Veterans, Military Service Personnel and their larger support networks (e.g. spouses, children, and extended family).  It will increase the knowledge base on the intersection of specific Veteran and Military Service issues (e.g. substance abuse, PTSD, homelessness, families, housing, employment, education, advocacy, wellness, alternate paths to care, family violence).    
This conference will attract social workers and human services professionals who provide services to Veterans, Military Service Personnel and their larger support networks (e.g. spouses, children, and extended family).  It will increase the knowledge base on the intersection of specific Veteran and Military Service issues (e.g. substance abuse, PTSD, homelessness, families, housing, employment, education, advocacy, wellness, alternate paths to care, family violence).    

PRESENTER

Flavio Marsiglia

Marjorie Heymann, PhD
Director, Communication Through Theater

Dr. Heymann, a former professional theatre director, developed, researched and implemented the Empowerment Through Theatre ® program which teaches engagement and communication skills. The program trains participants to use active listening (by hearing both the words and the needs underneath the words), to empathize with others (by living in fictitious lives through scripts and role playing), to overcoming obstacles (such as depression, anxiety and physical complaints), to practice anger management techniques, and to advocate for their own needs and the needs of their child, student, patient and/or client. Role plays are used to practice life situations with an emphasis on dealing with conflict and pausing to get instruction and/or training. Empowerment Through Theatre ® (originally called Skills Through Drama) has been used with a variety of populations including parents, teachers, teenagers, doctors (psychiatrists, pediatricians and primary care physicians); parent advocates; clinic patients, public school counselors, immigrants, prison inmates, ex-offenders, and refugees from the war in the former Yugoslavia and others. The program has been offered in many settings including: The Parent Empowerment Program; the Developing Center on Implementation of EBPs for Children; New York Presbyterian Hospital Pediatric Psychiatry Clinic (for parents of children in treatment and for teenagers over 14 years of age); Turn 2 Us and New York-Presbyterian Hospital at PS 128 and PS 4 (which additionally used this approach with English training for Spanish speakers); CARING at Columbia at IS 218 (in coordination with The Children's Aid Society) and at PS 128; the Mayo Clinic (with psychiatric residents); The Center for the Advancement of Children's Mental Health; The Queens House of Detention for Men (under the Division of Continuing Education and the Adult Learning Center run by LaGuardia Community College); The Women's House of Detention at Riker's Island (through the Board of Education);and for Primary Pediatric Psychopharmacology Conferences, a national CME, sponsored by the University of Nebraska. Dr. Heymann is director of Healthy Schools, Healthy Students and Learning for Life, a pilot program, which targets 3rd grade student behavior and learning in the classroom, plus family outreach by providing access to mental health doctors, parent advocates and hospital services. Theatre Director/Sample Shows: NYC - Up! (one of the first feminist plays), Three by Grace (Paley); Summer Stock - Marat/Sade, Under Milk Wood.

 

Registration

This event is now full. To be added to the wait list, please contact the Office of Global and Lifelong Learning at silver.continuingeducation@nyu.edu.

Fees and Discounts

General Admission: $800.00
NYU Silver Alumni (Graduate and Undergraduate degrees): $600.00
NYU Silver Post-Masters Certificate Program Alumni: $680.00
NYU Silver Current Field Instructors: $600.00
NYU Silver Retired Full Time Faculty: $600.00
NYU Silver Current Students: $400.00
Non-NYU Silver Current MSW and PhD Students: $560.00
3+ from one agency: $600.00/each
Veterans: $400.00

Continuing Education Units

APPROVED FOR 18 CE CONTACT HOURS.
 

The Silver School of Social Work is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0012.

This organization (NYU Silver School of Social Work, 1415) is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) through the Approved Continuing Education (ACE) program. NYU Silver School of Social Work maintains responsibility for the program. ASWB Approval Period: 11/11/15 - 11/11/16. Social workers should contact their regulatory board to determine course approval for continuing education credits. 

CANCELLATIONS AND REFUNDS

If after registering, you determine that you can no longer attend this event, The Office of Global and Lifelong Learning will issue refunds on the following basis:

  • Refund requests made on or before Sept 16 (by midnight): full refund
  • Refund requests made on or before Sept 21 (by midnight): 50% refund
  • Refund requests made on or after Sept 23: no refund

In the instance of event cancellation, all registrants will be fully reimbursed.

If you can no longer attend this event and wish to be reimbursed, please complete the form located here.

SPECIAL ACCOMMODATIONS & GRIEVANCE POLICY

Special Accommodations:
Students requiring accommodations have the opportunity to make these known upon registering or by writing to silver.continuingeducation@nyu.edu.
 
Addressing Grievances:
For information on our Grievance Policy, please click here. If you have questions or concerns contact (212) 998-9099.

Contact

NYU Silver School of Social Work
Office of Global and Lifelong Learning

1 Washington Square North, G08
New York, NY 10003
Email: silver.continuingeducation@nyu.edu
Phone: (212) 998-5973
Fax: (212) 995-4497