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CMS Training

Here you will find foundation information about and tutorials on how to use our Web content management system, Adobe CQ5.

While the majority of content on this page links to information provided by Digital Communications, we have provided our own pages for situations in which the Silver-specific CMS differs from that of the NYU CMS.

Should you have a question that is not answered with the info below, please contact:

What is a CMS?

CMS stands for Content Management System. A Web CMS is used to create, edit, manage, search, and publish various kinds of content on a Web page, for example: text, images, and digital media. A CMS does not require a user to have knowledge of HTML or CSS scripting. Instead, the focus is on developing rich and up-to-date content.

The CMS at New York University is called CQ5. It was created by Day Software, recently acquired by Adobe.

CMS Basic Information

An overview of the CMS - why and how it was chosen, how to get access, and information on access controls.

How To Use the CMS

Information on the authoring tools within the CMS and instructions on how to create, edit, and delete pages.

CMS FAQs and Key Concepts

Frequently asked questiosn and key concepts from the NYU Silver CMS orientation.

Best Practices

Guidelines on how to create Web pages that make an impact, and best utilize available features of the CMS.

Writing for the Web

Learn how to write effectively for the web.


Information on how to handle errors; what to do, who to call.

Component Tutorials

Step-by-step instructions on how to implement various functionality into your pages, using NYU Silver specific components.

Contact Us

Submit a ticket
Office Phone: 212-998-4340
Classroom Support Hotline: 347-583-0574
Location: 1 Washington Square North, Room 210

Office Hours of Operation: Monday through Friday, 9am to 7pm

What is Content?

Content is the core of the CMS. Content is information - therefore - everything is content!

Content in a CMS may be reused (permissions permitting) across multiple pages, which ensures that the most up-to-date information is always presented.

In the CMS, content is separate from the page layout. Page layout is determined through the use of templates. A template is a formatted design which defines the look and feel of a page. It may be reused many times. Content is added to templates through the use of components. A component is a specialized content container. The component gets added to your page template and will display content in a particular way or for a particular purpose. For example, a text component will present text only. Adding in an image component defines a section of the page to display an image only.

Examples of content include:

  • text
  • images
  • videos
  • PDFs
  • PowerPoint presentations

Apply for a CMS Account

To request a CMS account, please contact Departmental approval is required.

Supported Browser


For optimal viewing of the CMS authoring interface, use a screen resolution of 1024 X 768 or higher.

If your system does not allow for 1024 X 768 resolution, 800 X 600 will still allow you to to view the full width of the page. The browsers listed below are recommended for use with the CMS.

"Pop-up Blocker" issues may be experienced. Please make sure to disable pop-up blockers while working within the CMS Authoring Environment.

Download Firefox